Website Migration
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Q: What precisely does web site migration mean and what does it involve?
A: The website migration service on offer at MTBN.NET is entirely free of charge and consists of moving all your files, databases and e–mails from your current provider to your brand new hosting account with us. We’ll also edit all the configuration settings necessary for your sites to be fully operational on our avant–garde cloud hosting platform.Our techs are fully capable of transferring just about any website. With years of experience in the industry, they are experts in the inner workings of our cloud hosting platform, our Control Panel and all other popular Control Panels. For them, transferring a custom–built web app with multiple custom libraries is as elementary as transferring a plain WordPress–based blog.
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Q: How long will it take for my site to be moved over to your platform?
A: We strive to carry out all website migrations ASAP. Even so, we don’t have a fixed time frame for website migrations. There are different factors that you have to take into consideration – the very size of your web site and the workload of our website migration team, etc. We constantly try to implement each migration within 48 hours. With smaller–sized web sites, our team typically manages to finish in under 24 hours.
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Q: My privacy is crucial to me. What data do you require?
A: Yes. We will need the name of the web site that you wish us to move. We’ll also need a way to log in to your present web hosting account so that we can get the files associated with your web site.
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Q: The login details for my hosting account are delicate. How can I rely on you?
A: Our Privacy Policy is an indivisible part of the contract that we will have with you as a client. We’re committed to safeguarding the safety of the personal info gathered from the customers. To accomplish this, we use technical security measures in order to avoid the loss, the misuse, the modification or the unlawful leak of the private info under our control. The measures include, but are not limited to: physical, digital and administrative operations to safeguard and secure the details that we receive on the Internet. When we ask users to present financial information (for instance, a credit card number), this info is encrypted using the SSL (Secure Sockets Layer) technology.
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Q: How about downtime? Will my website be unavailable?
A: Nope. Your site will remain fully operational during the migration. As soon as everything is done on our end, we will inform you so that you can examine it and check for problems. If everything’s OK, all you will need to do is edit your domain’s DNS resource records.
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Q: Will my old hosting provider need to provide any information/assistance?
A: While we move your content, your hosting provider won’t be aware of the migration at all. We will never touch base with them in any way.
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Q: Does it matter what platform my current hosting provider is using?
A: We can transfer your website from any web hosting provider or any Linux–powered web hosting platform on condition that we can gain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we cannot transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.