Help and Support Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Answer Guarantee

  • Our technical support Department is online round the clock to reply to every one of your help requests. Each ticket you send out to us will be replied to within no more than 60 minutes. If your case calls for help from an admin, we will forward the ticket to the technician on duty and will let you know that the situation will soon be resolved.

  • Top quality support service
  • Expert Customer Assist Service

  • We will be on line for you around the clock to supply advices and tech support and also to help you with any issue that you may come across while maintaining your virtual server. We’re able to aid you with all pre–installed packages, such as your OS, server administration panel (with regards to the VPS type) and the Website Control Panel created completely by our company.

  • Intuitive help center
  • An Educational Help Zone

  • In the Website Control Panel that comes totally free with the virtual server, you’ll discover an interesting Help zone, that includes all you should be informed about when controlling your web sites and software packages. We have introduced a wide array of how to articles and video training that illustrate the basic site administration duties in an easy to comprehend manner.